The Business OS for your company.
Replace your CRM, ERP, warehouse, logistics, accounting and telephony with one powerful platform. Fully integrated with Microsoft 365.
Your business runs on 7+ disconnected systems
Most SMBs work with a patchwork of software. It costs time, money and frustration.
Fragmented systems
CRM here, ERP there, accounting somewhere else. Your data is scattered everywhere.
Unpredictable IT costs
License after license, hidden fees. A new surprise on the invoice every month.
Manual work
Retyping data, entering invoices by hand, reconciling payments manually.
No complete overview
Sales doesn't know what finance is doing, the warehouse doesn't know what sales promised.
Integration nightmares
Your systems don't talk to each other. Syncing data takes hours every week.
Logistics chaos
Comparing carriers by hand, no track & trace overview. Lost parcels.
A warehouse without a system
Stock levels by gut feeling, no location management. Errors pile up.
The solution?
One platform that replaces it all. onecloud.works.
1 platform.19 modules.1 database.
Everything your business needs — from CRM to logistics, from HR to finance. Fully integrated, always in sync.
CRM & Relationship Management
360-degree customer view with communication history, contacts and multiple addresses.
Contract Management & Billing
Contracts with assets, terms and automated billing including post-calculation.
Sales & Marketing
A complete sales pipeline from lead to agreement, with a quote builder and digital signing.
Order Processing & ERP
Fully automated from quote to invoice, including serial number and warranty tracking.
Purchasing
Purchase orders, supplier management and automatic purchase suggestions based on stock levels.
WMS — Warehouse & Inventory
Warehouse management with location management, pick lists and real-time stock levels.
Logistics
From order to delivery with multi-carrier support and automatic carrier selection.
Finance
The complete order-to-cash cycle with automatic payment reminders and bank integration.
Ticketing & Helpdesk
SLA tracking, team assignment and a customer portal for ticket visibility.
Service & Support
Digital work orders with photo, video and signature. Scheduling with a map view.
Workflow Engine
A visual drag & drop workflow builder with conditional branches and triggers.
Document Management
Templates with merge fields, version control and OCR. Storage via OneDrive/SharePoint.
Email Integration
Full Outlook integration. Emails automatically linked to customer records.
VoIP Telephony
Xelion integration with click-to-dial and a real-time customer record popup on incoming calls. Other VoIP solutions can be integrated too.
Asset Management
Assets linked to products and contracts, with installation and relocation history.
Scheduling & Calendar
An overview of available employees with a map view and MS365 calendar sync.
BI & Reporting
All data available for reporting. Define it yourself — no Power BI required.
Customer Portal
Your own branded portal for customers: submit tickets, view orders and documents.
HR & Employee Management
Onboarding workflow, time tracking, leave management and digital personnel files.
See onecloud.works in action
Discover in 2 minutes how onecloud.works can streamline your business processes.
Seamlessly integrated with Microsoft 365
onecloud.works is built on Microsoft 365. No bolt-on connectors, but native integration. Your team works in a familiar environment.
Single Sign-On
Via Azure AD / Entra ID — one login for everything. No extra passwords.
Outlook
Emails automatically linked to customer records and contacts.
OneDrive & SharePoint
Store and share documents from within the platform. Always in sync.
Word & Excel
Edit and generate templates directly with customer data.
Teams
Communicate from within the platform. Notifications straight to Teams.
Azure AD User Management
Accounts created automatically when onboarding new employees.
2FA with Authenticator
An extra security layer with Microsoft Authenticator or other TOTP apps.
Entra P1 Integration
An extra security layer at sign-in with Conditional Access and Multi-Factor Authentication.
Your finances in order, automatically
One click from invoice to payment — no double work, no errors. OCW connects seamlessly with your accounting software.
Automatic synchronization
Contacts, invoices and payments are synchronized automatically with your accounting.
Bank integration
Payments reconciled automatically via your bank account. No more manual work.
SEPA direct debit
Set up direct debit for recurring payments. Fully SEPA-compliant.
Payment reminders
Reminders and dunning notices sent automatically based on your terms.
VAT handling
VAT return preparation, revenue groups and rates passed on correctly.
Credit management
Set credit limits per customer. Automatic blocking when exceeded.
Smart integrations with telephony and AI
OCW connects with Xelion and Yeastar for telephony, and uses Mistral AI for summaries, analysis and business intelligence. From conversation to insight — fully automated.
Xelion
TelephonyYeastar
TelephonyMistral AI
AI engineCall summaries
Every phone call through Xelion or Yeastar is summarized automatically and linked to the right customer record.
Business Intelligence
AI-driven insights and dashboards on calls, sales opportunities and customer behavior — straight from your data.
Email analysis
Incoming emails are analyzed for intent, urgency and sentiment. Never miss an important question again.
Quotes from summaries
Use the call summary directly as the basis for a quote. From conversation to proposal in seconds.
Relationship profitability
Analyze customers and relationships for profitability. Discover where your margin is — and where it isn't.
Contract analysis
Assess contracts automatically for profitability and risk. Well-founded decisions at renewal.
and more...
Built for growth — and for partners
Whether you're a single company or a reseller with dozens of customers — OCW scales with your ambitions.
Multi-tenant architecture
Every customer gets its own secure environment. Fully separated data, shared infrastructure.
White-label options
Custom URL, logo and colors for resellers. Fully recognizable as your product.
Vertical templates
Ready-made setups per industry. Operational right away with best practices.
Branded customer portals
Your customers see your brand. A fully branded self-service portal.
Partner portal
A reseller dashboard for managing customer environments. One central overview.
Enterprise security, SMB pricing
Your data is safe with us. Enterprise-grade security without the enterprise price tag.
Microsoft Entra ID
Authentication via Azure AD with enterprise-grade security.
Two-Factor Authentication
An extra security layer with 2FA for all users.
RBAC with modules
Role-based access control per module and feature.
Data isolation per tenant
Complete separation of data between tenants. Zero cross-contamination.
AES encryption
All data encrypted in transit and at rest with AES-256.
EU hosting (GDPR)
All data stored in European data centers. Fully GDPR-compliant.
IP allowlist/blocklist
Restrict access to specific IP addresses for extra security.
Brute-force protection
Automatic detection and blocking of suspicious login attempts.
Complete audit trail
Every change is logged. Who, what, when — always traceable.
Automate your business processes
From lead to invoice, from onboarding to delivery. See how onecloud.works streamlines your workflows.
Sales Pipeline
From Lead to Agreement
- 1Lead arrives via website
- 2Automatically in CRM
- 3Sales rep assigned
- 4Quote drafted
- 5Manager approval
- 6Customer receives quote
- 7Digital signing
- 8Order created
OCW Workspace
per user / month
Everything included:
- CRM & Relationship Management
- Sales & Marketing
- Order Processing & ERP
- Purchasing
- WMS — Warehouse & Inventory
- Logistics — Multi-carrier
- Finance & Billing
- Ticketing & Helpdesk
- Service & Work Orders
- HR & Employee Management
- Workflow Engine
- Document Management
- Case File Management
- Email Integration (Outlook)
- VoIP Telephony (Xelion)
- Asset Management
- Scheduling & Calendar
- BI & Reporting
- Customer Portal
- Microsoft 365 Integration
VoIP integration included (Xelion license sold separately). Microsoft 365 license not included. Implementation and training tailored to you.
The right setup for every industry
Ready-made vertical templates so you can get started right away with best practices for your sector.
Managed Print Services
Contract, asset, volume and service management. Purpose-built for MPS dealers.
IT service providers
Ticketing, work orders and a customer portal for IT service and support companies.
Installation companies
Scheduling, work orders and mobile working for installation and maintenance teams.
Trade & Distribution
Purchasing, WMS, logistics and multi-carrier shipping for trading and distribution companies.
Business services
CRM, time tracking, case files and billing for consultancy and service firms.
Technical wholesale
Inventory, serial numbers and supplier management for technical wholesalers.
Trusted by growing businesses
"We replaced 6 separate systems with onecloud.works. The time savings are enormous — and our employees are finally happy with their tools."
"The Microsoft 365 integration is truly next-level. Our employees work in a familiar environment, but now with the power of a complete ERP behind it."
"From quote to invoice — everything runs automatically now. We save more than 20 hours a week of manual work."
Frequently asked questions
Ready to streamline your business?
Book a free demo and discover how onecloud.works transforms your business processes. From fragmented systems to one powerful workspace.