The Platform

1 platform.19 modules.1 database.

Explore every module onecloud.works offers. From CRM to logistics, from HR to finance -- all in one workspace.

Everything your business needs

Fully integrated, always in sync. No more disconnected systems.

CRM & Relationship management

360-degree customer view with communication history, contacts and multiple addresses.

Customer & supplier managementCommunication historyComplete customer record

Contract management & Invoicing

Contracts with assets, terms and automatic invoicing including post-calculation.

Volume-based billingAutomatic post-calculationSnelStart integration

Sales & Marketing

Complete sales pipeline from lead to agreement, with quote builder and digital signing.

Lead-to-deal pipelineQuote templatesDigital signing

Order processing & ERP

Fully automated from quote to invoice, including serial number and warranty tracking.

Order-to-invoiceSerial number managementBackorder management

Purchasing

Purchase orders, supplier management and automatic purchase suggestions based on stock levels.

Purchase ordersSupplier price agreementsAlso XML integration

WMS — Warehouse & Inventory

Warehouse Management with location management, pick lists and real-time stock levels.

Location managementPick listsBatch tracking

Logistics

From order to delivery with multi-carrier support and automatic carrier selection.

Multi-carrierTrack & traceLabel generation

Finance

Complete order-to-cash cycle with automatic payment reminders and bank integration.

SEPA direct debitBank integrationCredit management

Ticketing & Helpdesk

SLA tracking, team assignment and a customer portal for ticket visibility.

SLA trackingParent-child ticketsCustomer portal

Service & Support

Digital work orders with photo, video and signature. Scheduling with map view.

Digital work ordersMobile entryTechnician scheduling

Workflow Engine

Visual drag & drop workflow builder with conditional branches and triggers.

Visual builderAutomatic escalationScheduled workflows

Document Management

Templates with merge fields, version control and OCR. Storage via OneDrive/SharePoint.

Merge fieldsOCRPDF generation

Email Integration

Full Outlook integration. Emails automatically linked to customer records.

Microsoft GraphShared mailboxesEmail templates

VoIP Telephony

Xelion integration with click-to-dial and a real-time customer record popup on incoming calls. Other VoIP solutions can be integrated too.

Click-to-dialCustomer record popupCall history

Asset Management

Assets linked to products and contracts, with installation and relocation history.

Serial number trackingService historyRelated products

Planning & Calendar

Overview of available employees with map view and MS365 calendar sync.

Employee overviewGoogle MapsMS365 calendar

BI & Reporting

All data available for reporting. Define your own — no Power BI required.

Build your own reportsDashboard widgetsPDF export

Customer portal

Your own branded portal for customers: submit tickets, view orders and documents.

Custom brandingTicket visibilitySSO

HR & Employee management

Onboarding workflow, time tracking, leave management and digital personnel files.

OnboardingLeave managementGDPR-compliant files

Ready to streamline your business?

Book a free demo and discover how onecloud.works transforms your business processes. From fragmented systems to one powerful workspace.