Telecom Industry

Telecom connected

From VoIP to fiber, from subscription management to support. onecloud.works offers everything a telecom provider needs in one platform.

Typical results
40%

Less admin

60%

Faster ticket resolution

100%

Billing automation

95%

Customer satisfaction

Built for telecom providers

We understand the unique challenges of the telecom industry. That's why we've built features that fit perfectly with the way you work.

Subscription management

Manage telephony, internet and VoIP subscriptions with automatic invoicing.

Ticketing & Support

Central ticketing system for incidents, changes and requests.

VoIP Integration

Connect to VoIP exchanges for automatic registration and billing.

Network Monitoring

Integration with monitoring tools for proactive management and alerting.

Customer portal

Let customers manage subscriptions, view invoices and report incidents themselves.

Reporting

Insight into usage, revenue per service and customer value.

Benefits for your telecom business

With onecloud.works you streamline your entire telecom operation. From request to invoicing and support.

  • Central administration for all subscriptions
  • Automatic usage-based invoicing
  • Faster incident handling through an integrated ticketing system
  • Less admin thanks to VoIP integrations
  • Higher customer satisfaction through a self-service portal
  • Insight into profitability per customer and service

Relevant modules for telecom

CRM & Relationship management
Subscription management
Ticketing & Support
Contract management
Invoicing
VoIP Integration
Customer portal
BI & Reporting

Ready to streamline your telecom operation?

Book a demo and discover how onecloud.works can help your business grow.

Ready to streamline your business?

Book a free demo and discover how onecloud.works transforms your business processes. From fragmented systems to one powerful workspace.